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GENERELL INFORMASJON
(ENG) |
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1
REISEVILKÅR: Conditions of
Contract NOTICES FOR INTERNATIONAL TRAVEL:
NOTICE
If the passenger's journey involves an ultimate destination or stop
in a country other than the country of departure the Warsaw
convention may be applicable and the Convention governs and in most
cases limits the liability of carriers for death or personal injury
and in respect of loss of or damage to baggage. See also notice
headed "Advice to international Passengers on Limitation of
Liability" and "Notice of Baggage Liability Limitations".
CONDITIONS OF CONTRACT
1. As used in this contract "ticket" means this passenger
ticket and baggage check, or this itinerary/receipt if applicable,
in the case of an electronic ticket of which these conditions and
the notices form part, "carriage" is equivalent to "transportation",
"carrier" means all air carriers that carry or undertake to carry
the passenger or his baggage hereunder or perform any other service
incidental to such air carriage, "electronic ticket" means the
Itinerary/Receipt issued by or on behalf of Carrier, the Electronic
Coupons and, if applicable, a boarding document. "Warsaw Convention"
means the Convention for the Unification of Certain Rules Relating
to International Carriage by Air signed at Warsaw, 12th October
1929, or that Convention as amended at The Hague, 28th September
1955, whichever may be applicable.
2. Carriage hereunder is subject to the rules and limitations
relating to liability established by the Warsaw Convention unless
such carriage is not "international carriage" as defined by that
convention.
3. To the extend not in conflict with the foregoing carriage and
other services performed by each carrier are subject to : (i)
provisions contained in this ticket,(ii) applicable tariffs, (iii)
carriers conditions of carriage and related regulations which are
made part hereof (and are available on application at the offices of
carrier), except in transportation between a place in the United
States or Canada and any place outside thereof to which tariffs in
force in those countries apply.
4. Carrier's name may be abbreviated in the ticket, the full
name and its abbreviation being set forth in carrier's tariffs,
conditions of carriage, regulations or timetables; carrier's address
shall be the airport of departure shown opposite the first
abbreviation of carrier's name in the ticket; the agreed stopping
places are those places set forth in this ticket or as shown in
carrier's timetables as scheduled stopping places on the passenger's
route; carriage to be performed hereunder by several successive
carriers is regarded as a single operation.
5. An air carrier issuing a ticket for carriage over the
lines of another air carrier does so only as its agent.
6. Any exclusion or limitation of liability of carrier shall
apply to and be for the benefit of agents, servants and
representatives of carrier and any person whose aircraft is used by
carrier for carriage and its agents, servants and representatives.
7. Checked baggage will be delivered to bearer of the baggage
check. In case of damage to baggage moving in international
transportation complaint must be made in writing to carrier
forthwith after discovery of damage and, at the latest, within seven
days from receipt; in case of delay, complaint must be made within
21 days from date the baggage was delivered. See tariff or
conditions of carriage regarding non-international transportation.
8. This ticket is good for carriage for one year from date of
issue, except as otherwise provided in this ticket, in carrier's
tariffs, conditions of carriage, or related regulations, The fare
for carriage hereunder is subject to change prior to commencement of
carriage. Carrier may refuse transportation if the applicable fare
not been paid.
9. Carrier undertakes to use its best efforts to carry the
passenger and baggage with reasonable dispatch. Times shown in
timetables or elsewhere are not guaranteed and form no part of this
contract. Carrier may without notice substitute alternate carriers
or aircraft, and may alter or omit stopping places shown on the
ticket in case of necessity. Schedules are subject to change without
notice. Carrier assumes no responsibility for making connections.
10. Passenger shall comply with Government travel
requirements, present exit, entry and other required documents and
arrive at airport by time fixed by carrier or, if no time is fixed,
early enough to complete departure procedures.
11. No agents, servant or representative of carrier has
authority to alter, modify or waive any provision of this contract.
ADVICE TO INTERNATIONAL
PASSENGERS ON LIMITATION OF LIABILITY
Passengers on a journey involving an ultimate destination or a stop
in a country other than the country of origin are advised that the
provisions of a treaty known as the Warsaw Convention may be
applicable to the entire journey, including any portion entirely
within the country of origin or destination. For such passengers on
a journey to, from, or with an agreed stopping place in the United
States of America, the Convention and special contracts of carriage
embodied in applicable tariffs provide that the liability of certain
carriers, parties to such special contracts, for death of or
personal injury to passengers is limited in most cases to proven
damages not to exceed U.S.$ 75,000 per passenger, and that this
liability up to such limit shall not depend on negligence on the
part of the carrier. For such passengers travelling by a carrier not
a party to such special contracts or on a journey not to, from, or
having an agreed stopping place in the United States of America,
liability of the carrier for death or personal injury to passengers
is limited in most cases to approximately U.S.$ 10,000 or U.S.$
20,000.
The names of carriers, parties to such special contracts, are
available at all ticket offices of such carriers and may be examined
on request.
Additional protection can usually be obtained by purchasing
insurance from a private company. Such insurance is not affected by
any limitation of the carrier's liability under the Warsaw
Convention or such special contracts of carriage. For further
information, please consult your airline or insurance company
representative.
Note: The limit of liability of U.S.$ 75,000 above is inclusive of
legal fees and costs except that in case of a claim brought in a
state where provision is made for separate award of legal fees and
cost, the limit shall be the sum of U.S.$ 58,000 exclusive of legal
fees and cost.
NOTICE OF BAGGAGE LIABILITY
LIMITATIONS
Liability for loss, delay, or damage to baggage is limited unless a
higher value is declared in advance and additional charges are paid.
For most international travel (including domestic portions of
international journeys) the liability limit is approximately US$
9.07 per pound (US $ 20.00 per kilo) for checked baggage and US$
400.00 per passenger for unchecked baggage. For travel wholly
between U.S. points, Federal rules require any limit on an airline's
baggage liability to be at least US$ 1250.00 per passenger. Excess
valuation may be declared on certain types of articles. Some
carriers assume no liability for fragile, valuable or perishable
articles. Further information may be obtained from the carrier.
NOTICE OF GOVERNMENT IMPOSED
TAXES AND FEES
The price of this ticket may include taxes, fees and charges which
are imposed on air transportation by government authorities. These
taxes, fees and charges which may represent a significant portion of
the cost of air travel, are either included in the fare or shown
separately in the "TAX" box(es) of this ticket. You may also be
required to pay taxes, fees and charges not already collected.
DENIED BOARDING BY OVERBOOKING
In those countries where Denied Boarding Compensation regulations
are in force, carriers operate compensation plans for passengers
with confirmed reservations who are denied boarding because of
non-availability of seats caused by overbooking. Details of these
plans are available at the airlines’ offices.
NOTICE OF LABILITY LIMITATIONS
The Montreal Convention or the Warsaw Convention may be applicable
to your journey and these Conventions govern and may limit the
liability of air carriers for death or bodily injury, for loss of or
damage to baggage, and for delay.
Where the Montreal Convention applies, the limits of liability are
as follows:
- There are no financial limits for death or bodily injury and the
air carrier may make an advance payment to meet immediate economic
needs of the person entitled to claim compensation ;
- In the case of destruction, loss of, or damage or delay to
baggage, 1,000 Special Drawing Rights (approximately EUR 1,230) and,
if the value of your baggage is greater than this limit, you should
inform the carrier at check-in or ensure that it is fully insured
prior to travel ;
- In the case of delay to your journey, 4,150 Special Drawing
Rights (approximately EUR 5,100).
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EC Regulation No.889/2002 requires this notice for European Union
carriers.The Montreal Convention applies to all operations by European Union
carriers and to all operations of other, non-European Union carriers
that have elected to accept its provisions. Check with your carrier
for more information.
Where the Warsaw Convention
applies, the limits of liability are as follows:
- 16,600 Special Drawing Rights (approximately EUR 20,000) for
death or bodily injury if the Hague Protocol to the Convention
applies, or 8,300 Special Drawing Rights (approximately EUR 10,000)
if only the Warsaw Convention applies. Many carriers have
voluntarily waived these limits.
- 17 Special Drawing Rights (approximately EUR 20) per kg for loss
of or damage or delay to checked baggage, and 332 Special Drawing
Rights (approximately EUR 400 ) for unchecked baggage.
- The carrier may also be liable for damage occasioned by delay.
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Further information may be obtained from the carrier as to which
Convention applies to your journey, and if your journey involves
carriage by different carriers, you should contact each of them for
information on the limits of liability applicable to them.
Regardless of which Convention applies to your journey, you may
benefit from a higher limit of liability for loss of, damage or
delay to baggage by making at check-in a special declaration of the
value of your baggage and paying a supplementary fee, or by
purchasing additional insurance.
Time limit for action: Any action in court to claim damages must be
brought within two years from the date of arrival of the aircraft,
or from the date on which the aircraft ought to have arrived
This notice conforms to the requirements of European Community
Regulation (EC) 889/2002.
BAGGAGE ALLOWANCE AND DEPARTURE INFORMATION
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Weight Concept
The weight concept is applied to all areas except for
travels/connections to/from USA, its Territories, and Canada.
Royal First Class: 40 kgs (88 lbs.)
Royal Executive Class: 30 kgs (66 lbs.)
Economy Class: 20 kgs (44 lbs.)
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Piece Concept
The piece concept is applied to all travels/connections to/from USA,
its territories, and Canada.
Royal First Class /Royal Executive Class : Two pieces of checked
baggage; the sum of the three dimensions shall not exceed 158 cms
(62 inches) for each bag. The maximum weight per piece shall be not
more than 32 kgs (70 lbs).
Economy Class: Two pieces of checked baggage ; the sum of the three
dimensions shall not exceed 158 cms (62 inches) for each bag
provided that the overall dimensions of such two pieces shall not
exceed 273 cms (107 inches). The maximum weight per piece shall not
be more than 32 kgs (70 lbs)
CARRY-ON BAGGAGE
Each passenger except infant may carry, without additional charges,
hand baggage suitable for placing under the seat in front or in the
closed overhead rack provided that the total sum of the three
dimensions does not exceed 115 cms (45 inches) and the weight must
not exceed 7 kgs.
DEPARTURE INFORMATION
The "time" shown on the itinerary receipt is the aircraft departure
time. Passengers should be fully aware of the check-in time
deadlines that are different at every airport. The journey will be
smooth if passengers allow ample time to comply with the check-in
deadlines ( for further information, please contact THAI local
office ). Passengers who fail to report within the time limit will
lose the right to embarkation even if they hold a seat reservation.
Flights cannot be delayed for passengers arriving late and no
responsibility can be respected whatsoever.
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2
BAGASJE:
Tillatt innsjekket bagasje pr. voksen og barn
- Royal First Class 40kg
- Royal Silk Class 30kg
- Premium Economy Class 30kg
- Økonomiklasse 20kg
Barn under 2 år som ikke har eget sete, har anledning til å ta med 1
stk. bagasje til max 10 kilo, og med max lengde 115cm. I tillegg kan
det medbringes 1 stk HELT SAMMENLEGGBAR trillevogn.
Følgende kan inngå som en del av
bagasjen dersom hvis vekt og dimensjoner ikke overstiger ovennevnte
tillatte bagasjevekt
a) 1 sovepose/rullemadrass.
b) 1 ryggsekk.
c) 1 par ski (ski, skistaver og 1 par skistøvler) eller 1 snowboard
+ støvler.
d) 1 golf bag (bag, maksimalt 14 køller, 12 baller og 1 par
golfsko).
e) 1 sportsbag/skipssekk
f) 1 forsvarlig innpakket sykkel, hvor sykkelstyret er snudd og
festet til rammen. Pedalene skal være avmontert.
g) 1 par standard vannski eller 1 slalåm vannski.
h) Forsvarlig innpakket fiskeutstyr med maksimalt 2 stenger, 1
snelle, 1 fangstnett, 1 par fiskestøvler og 1 stk fiskeveske.
i) 1 bærbart musikkinstrument, der lengden ikke må overstige 100cm.
Innsjekket bagasje
Brannfarlig, etsende, radioaktivt, magnetiserende artikler,
sprengstoffer, illeluktende materiale, komprimert gass, matvarer og
frukt, fyrstikker og lightere må ikke medbringes i innsjekket
bagasje. Vennligst vær oppmerksom på at innsjekket bagasje blir
anbrakt i lasterommet, og er derfor ikke tilgjengelig under
transporten.
Håndbagasje
Hver passasjer kan medbringe 1 stk. håndbagasje, som skal kunne
plasseres enten under setet eller i bagasjehyllen over setet.
Maksimale mål på håndbagasjen: lengde 56cm, bredde: 45cm, dybde 25
cm. Håndbagasjen skal ikke overstige max lengde på 115cm. Maksimalt
tillatt vekt er 7kg.
Overvekt
Dersom innsjekket bagasje veier mer enn maksimum tillatte kilo, kan
ekstra bagasje medbringes mot betaling etter fastsatte rater.
For uledsaget bagasje gjelder alminnelige fraktpriser. I slike
tilfeller kontakt vår cargo avdeling i København, eller eventuelt
SAS spedisjon på Gardermoen.
Golfutstyr
Hvis vekten av 1 golfsett overstiger tillatt maksimumsvekt, skal det
betales et gebyr. For et golfsett, bestående av maksimum 14 køller,
12 baller og 1 par golfsko, hvor vekten ikke overstiger 15kg, er
prisen USD 70 (omregnet til lokal valuta) pr. strekning. Hvis
golfsettet overstiger 15kg betales normalt overvektsgebyr.
Elektronisk utstyr
Elektronisk utstyr kan forårsake forstyrrelser på flyets
navigasjonsutstyr.
Det er derfor ikke tillatt å benytte følgende under flyreisen:
- Radio, Walkie-talkie, mobiltelefon, radio/TV mottaker, pager og
elektronisk leketøy.
Spør eventuelt besetningen ombord på den gjeldende flyvning.
Dykkeutstyr
Dykkeutstyr defineres som 1 tom dykkebeholder, 1 regulator, 1
trykkmåler, 1 maske, 2 svømmeføtter, 1 snorkel, 1 sikkerhetsvest, 1
kniv*, 1 harpun * (*dette utstyr betraktes som våpen og skal derfor
oppbevares forsvarlig. Kontakt evt. med THAIs flyplasskontor før
reisen).
Dykkelamper betraktes som Farlig Gods og kan kun medtas etter avtale
med THAI, og kun etter at batterier og pære er fjernet.
Dykkeutstyr vil bli betraktet som et kolli bagasje og kan inngå i
den totalt tillatte maksimumsvekt. Dog må de maksimale dimensjoner
ikke overstige 157 cm. Dersom den totale vekten overstiger maksimum
tillatt bagasje, påløper overvektsgebyr.
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3
HJELP TIL HANDIKAPEDE:
Man kan kostnadsfritt
bestille rullstol i flyterminalen om man på grunn av handikap eller
alder har vanskeligheter med å gå lange avstander fra check-in til
flyet eller fra flyet til ankomsthallen. Rullstolen skal bestilles
på forhånd gjennom reisebyrået der billettene er kjøpt. Dette må
gjøres minst en uke før avreise. Passasjeren må informere om hvilken
grad og type type handikap for at THAI skal kunne tilby riktig
rullestol kategori.THAI har
tre typer av rullstolsservice.
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WCHR:
For passasjerer som selv ikke kan gå fra check-in til flyet, men som
på egen hand kan gå fra gaten till flysetet.
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WCHS:
For passasjerer som på egen hand ikke kan gå fra check-in til flyet
og heller ikke kan komme opp/ned i trappene til flyet, men som selv
kan gå fra flydøren til setet.
•
WCHC:
For passasjerer som på grunn av lammelser eller annet handikap ikke
på egen hånd kan komme seg fra check-in til flyet eller til/fra
flysetet uten hjelp.
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4 GRAVIDE PASSASJERER:
Gravide kan uten legeerklæring aksepteres om bord på Thai
Airways Internationals flyvninger frem til fire uker før termin,
forutsatt at den den gravide er helt frisk. For reise mellom fire
til to uker før termin kreves legeerlæring. (MEDIF)
THAI aksepterer ikke gravide passasjerer for reise i perioden mindre
enn to uker før termin. Vær også oppmerksom på at det kan være
spesielle restriksjoner for innreise til enkelte land.
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BARN SOM REISER ALENE - UM UNACCOMPANIED MINOR SERVICE:
Barn fra 5 år til og med 11 år kan reise alene med UM-service
(uledsaget mindreårig). Barn i denne aldersgruppen, som ikke
kan/ønsker å benytte denne service skal ledsages av en medreisende
som må være fylt 16 år.
UM -service skal bestilles i god tid
(min. 72 timer) før avreise og man betaler en avgift på USD30,- per
strekning. Når barn med samme etternavn reiser sammen på samme
strekning betales bare en avgift. Vennligst kontakt ditt reisebyrå
for ytterligere informasjon.
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DYR OM BORD:
Det er
tillatt å medbringe en hund, en katt eller fugler ombord på
flyvninger med Thai Airways International, forutsatt at følgende
krav er oppfylte.
• Bare et dyr pr. passasjer kan tas med, men unntak av fugler
hvor det kan være to stykker i samme transportbur.
• Dyret skal transporteres i godkjent transportveske eller bur der
målene ikke overstiger L55xB37xH30cm.
• Dyret kan ikke veie mer enn 10kg inkludert transportveske eller
bur.
• Dyret må være friskt og kan ikke være drektig.
Følgende
hunderaser kan ikke innføres til Thailand.
• Pittbull Terrier.
• Amerikansk Staffordshire Terrier.
Transport
Dyretransport skal reserveres på forhånd og bekreftes via ditt
reisebyrå for dyret kan tas med om bord. Bestillingen kan skje
samtidig med booking av flybillett, men ikke senere enn en uke før
avreise. Det er et begrenset antall dyr som er tillatt medbrakt i
kabinen samtidig, så man bør være tidlig ute med bestillingen.
Pris for
transport av dyr i passasjer kabinen er: 2 x normalt overvektspris
per kilo (2 x ca NOK300/kg), som beregnes av totalvekten inkludert
transportveske eller bur. F.eks. Dyrets vekt 6kg + transportburets
vekt 2kg=8kg. 8kg x 2= 16kg. 16kg x ca NOK300.
Handel med
truede dyrearter og vekster
Med henvisning till Washingtonkonvensionen og EØS-regler gjør vi
oppmerksom på at det er strenge restriksjoner for internasjonal
handel med visse dyr og vekster samt produkter, smykker etc.
tilverket av disse. Dette gjelder blant annet koraller, konkylier,
elfenben, skilpaddeskall, skinn fra slange, krokodille og andre
krypdyr, samt levende dyr og vekster.
For
ytterligere informasjon henvises til
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World Wildlife Foundation
www.wwf.no
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Direktoratet for Naturforvaltning:
www.dirnat.no
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Mattilsynet:
www.mattilsynet.no |
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PASS, VISUM:
Det er passasjerens ansvar å forsikre
seg om at pass, alle reisedokument, visum, vaksinasjonsattester
etc. er gyldige under reisen. Vi hjelper gjerne til med
informasjon om hvor man kan henvende for å anskaffe de enkelte
dokumenter. Visum til Thailand søkes ved henvendelse til Royal
Thai Embassy i Oslo.
•
Royal Thai Embassy Oslo
Eilert Sundtsgt 4
0224 Oslo
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Generelle forespørsler
Tel: +47 22128660 (Mon-Fri 09.00 - 16.00) Fax: +47 22049969
Email:
thaioslo@online.no
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Visa seksjon (Åpningstider: Man-Fre 09.00-12.00)
Tel: +47 22128663 (Man-Fre 13.00 - 16.00) Email:
thaivisa@online.no |
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